Transform Your Travel Dreams Into Reality

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Privacy Policy

Effective Date: January 1, 2024

1. Information We Collect

TravelLucidity collects personal information including name, email, phone number, travel preferences, booking details, and payment information to provide personalized travel planning services.

2. How We Use Your Information

We use your information to create personalized travel itineraries, make bookings, provide customer support, improve our services, and send relevant travel information when you've consented.

3. Data Sharing

We share data with trusted travel partners (hotels, airlines, activity providers) only as necessary to fulfill your bookings. We never sell personal information to third parties.

4. Data Security

We implement enterprise-grade security measures including encryption, secure servers, and regular security audits to protect your personal information.

5. Your Rights

You have the right to access, update, delete, or export your personal data. Contact us at [email protected] to exercise these rights.

6. Cookies

We use cookies to improve website functionality and provide personalized experiences. You can control cookie preferences through our cookie banner.

7. Contact Us

For privacy concerns, contact our Data Protection Officer at [email protected] or call +1 (212) 555-8947.

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Terms of Service

Effective Date: January 1, 2024

1. Service Description

TravelLucidity provides AI-powered travel planning services including personalized itineraries, booking assistance, and travel support through our platform and mobile applications.

2. User Responsibilities

Users must provide accurate information, comply with all applicable laws and destination requirements, and are responsible for all travel documents and preparations.

3. Booking Terms

All bookings are subject to availability and third-party terms. Cancellation and modification policies vary by supplier and are clearly communicated during booking.

4. Payment Terms

Service fees are charged upon itinerary delivery. Travel bookings require separate payment and are subject to supplier terms and conditions.

5. Limitation of Liability

TravelLucidity's liability is limited to the cost of our planning services. We are not liable for supplier services, travel disruptions, or circumstances beyond our control.

6. Intellectual Property

All platform content, algorithms, and itineraries are proprietary to TravelLucidity and protected by copyright and trade secret laws.

7. Contact Information

Questions about these terms? Contact us at [email protected] or +1 (212) 555-8947.

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GDPR Compliance

Your Data Protection Rights Under GDPR

TravelLucidity is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR).

Legal Basis for Processing

We process personal data based on:

• Contract performance - to provide travel planning services
• Legitimate interests - to improve our services
• Consent - for marketing communications

Your Rights Include:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making

Data Retention

We retain personal data only as long as necessary to provide services or as required by law, typically 7 years for financial records.

International Transfers

Data may be transferred internationally to provide global travel services, always with appropriate safeguards in place.

Contact Our DPO

Data Protection Officer: [email protected]
Response time: Within 30 days as required by GDPR

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Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device that help us provide and improve our services.

Types of Cookies We Use:

Essential Cookies

Required for basic website functionality, security, and user authentication. These cannot be disabled.

Analytics Cookies

Help us understand how visitors interact with our website to improve user experience and service quality.

Functional Cookies

Remember your preferences and settings to provide personalized experiences and save your itinerary progress.

Marketing Cookies

Used to deliver relevant advertisements and measure campaign effectiveness. These require your consent.

Managing Cookie Preferences

You can control cookies through:

• Our cookie banner when you first visit
• Your browser settings
• Third-party opt-out tools

Third-Party Cookies

We use services from Google Analytics, payment processors, and booking partners that may set their own cookies.

Cookie Retention

Session cookies expire when you close your browser. Persistent cookies remain until expiration or manual deletion.

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DMCA Policy

Digital Millennium Copyright Act Compliance

TravelLucidity respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Reporting Copyright Infringement

If you believe your copyrighted work has been infringed, please provide our Designated Agent with:

• Your physical or electronic signature
• Description of the copyrighted work claimed to be infringed
• Location of the infringing material on our site
• Your contact information
• Statement of good faith belief that use is unauthorized
• Statement of accuracy and authority to act on behalf of copyright owner

Designated DMCA Agent

DMCA Agent: Legal Department
TravelLucidity
432 Broadway Avenue
New York, NY 10013
Email: [email protected]
Phone: +1 (212) 555-8947

Counter-Notification Process

If you believe content was removed in error, you may submit a counter-notification including:

• Your physical or electronic signature
• Identification of removed material and its former location
• Statement under penalty of perjury that removal was a mistake
• Your name, address, phone number, and consent to jurisdiction

Repeat Infringer Policy

We will terminate accounts of users who are repeat infringers in accordance with the DMCA and our Terms of Service.